5 Benefits of No-Code Customer Onboarding Software


No-code platforms help businesses do more with less: non-engineers within the enterprise can more quickly create custom solutions that solve day-to-day problems. No-code software also diversifies who can build apps, reducing stress on existing IT and development teams and saving the organization’s resources.

What Is No-Code Software?

No-code is a software development approach that requires, as its name implies, no programming skills to build an application. No-code software allows non-technical employees who might be subject matter experts or who understand business requirements to build platforms and processes for their organization’s use. 

No-code takes a visual approach to software development to enable rapid delivery. Business users might be familiar with enterprise SaaS applications such as productivity, project management, or CRM, and no-code software platforms are built similarly—intuitive enough so that business users can understand how to utilize them. 

How Does No-Code Software Work?

According to TechTarget, no-code is a misnomer: there is plenty of coding involved, but it is behind the scenes, invisible to business users. The heavy lifting is done by the no-code tool providers that use drag and drop application components to build an application. No-code software hides the complexity of software development through simple maneuvers.

The Case for No-Code Software

Some might consider low- and no-code development as the end of traditional IT, but that’s not the case. No-code and full-code applications can peacefully coexist within the enterprise. By using no-code platforms, business users who are subject matter experts can build applications that help them in their day-to-day work while developers, engineers, and designers can focus their time on other projects.

TechRepublic found that the main reason that business users create no-code apps is because the apps fit their organization’s needs better than other solutions. Another reason business users turn to no-code software is that users can make changes more quickly to the apps as their workloads and requirements change. This is a key point, because if an app needs changes—new features, or the sunsetting of unused ones—the development teams need to be engaged, pushing added workload and stress which might not be necessary.

IT is generally supportive of the effort to seek no-code solutions, and business departments and IT can work better together as a result of introducing no-code apps into the enterprise. Customer onboarding software is an example of no-code software that can be introduced to a bank’s technology stack. 

5 Benefits of No-Code Software

Below are the top five benefits of no-code platforms, especially as they relate to customer onboarding software.

1. Cost Savings

As cited above, this is perhaps the biggest benefit of no-code software applications. Without the need to engage either internal or external teams of engineers, testers, designers, and others involved in a software build, the bank or financial institution can save dramatically on development and maintenance costs.

2. Increased Productivity and Efficiency

Allowing business users to create their own apps without relying on another department can have a great impact on productivity. Legal, operations, finance, and marketing teams can lean on their no-code solution to carry out their projects without any slowdown related to waiting for engineering to push new features or pull the app down for maintenance.  

3. Greater Transparency and Ownership of the Product

Expertise in the bank’s operations, including an understanding of customer behavior and experience, is critical in the onboarding experience. IT and development teams most likely are unaware of the customer journey and of the risk management environment that need to be built into the onboarding process for the bank to attract the right customers. By having experts launch apps, they can take ownership of customer onboarding and inject greater transparency into the process.

4. Data Security

When apps are built in-house using the no-code software platform, there is greater control and ownership of the app. Permissions are managed in-house, so the bank can have more oversight over the app and the employees who have access to its development and maintenance.

5. No Vendor Management

Without the need to manage another vendor, no-code software allows product owners within a bank to build and manage applications without needing to rely on a vendor. The business can take ownership of this key component of the bank’s anti-fraud measures, and demonstrate impact to the bottom line.

Instnt Is the No-Code Software Solution You Need

No-code platforms are a cost-effective alternative to traditional coding that integrates digital demands and reduces the strain on IT and engineering teams within the enterprise. No-code platforms allow companies to optimize and automate their business processes by developing applications at the enterprise level.

Instnt is the only customer acceptance service that provides performance guarantees for each good customer a bank accepts. Because Instnt assumes liability for fraud, banks can experience growth like never before without any of the negative effects of widening their sales funnels. For more information on Instnt’s innovative solution to an age-old problem, start your free demo today.

To further streamline customer acceptance and reduce fraud, read our next blog: How to Secure Customer Data During Customer Onboarding.


About the Author

Instnt's fraud loss indemnification technology provides coverage of up to $100M for fraud losses stemming from synthetic, third-party, and first-party fraud. With Instnt's comprehensive fraud loss protection, businesses can confidently extend their services to a wider customer base, enabling them to embrace more opportunities and enhance revenue streams while maintaining a secure, fraud-free environment.