Blog

When we’re not doing something about online fraud, we’re writing about it. Stay in touch with what’s new, safer, and better for business.

Customer Onboarding in the Age of Digital Banking
Instnt | 1/24/22 11:00 PM
Customer onboarding is a term that most people never consider — that is, until they find themselves caught up in the often excruciating exercise of opening a bank account or establishing a ...
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5 Challenges and Opportunities for Neobanks
Instnt | 1/18/22 2:00 AM
These days, being tech-savvy is the rule rather than the exception. Neobanks, which are financial-technology firms that provide banking services exclusively through digital platforms, have been ...
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6 Digital Customer Onboarding Benefits for Neobanks
Instnt | 1/11/22 1:30 AM
The customer relationship with a neobank starts with a great onboarding experience. Get it right and customers are pumped and primed to access even more products and services. They may even tell a ...
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5 Fintech Trends in Customer Onboarding
Instnt | 1/4/22 8:08 PM
Financial services seem to be everywhere these days — depositing a check via a bank’s mobile app on a phone, paying contactless at a store, or paying a friend back via an app for spotting you when ...
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6 E-Commerce Trends in the Digital Realm
Instnt | 12/21/21 2:00 AM
In technology years, eCommerce is a dinosaur. Hard to believe, but it’s been around nearly four decades. But a lot has changed since CompuServe introduced the Electronic Mall in 1984. The Mall had ...
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